Michael McCarthy

Service Desk Manager at Dentons

Michael McCarthy has extensive experience in IT management and support roles, having worked at companies such as Dentons, Allens, and Coca-Cola Amatil. Michael has managed teams, implemented productivity benchmarks, and improved customer satisfaction. Michael is skilled in technical support within Windows and Citrix environments, as well as managing mobile fleets and vendor relationships. Michael holds an Advanced Certificate in Computer Data Processing and Computer Programming from The Northern Sydney Institute of TAFE.

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Timeline

  • Service Desk Manager

    December, 2022 - present

  • Support Centre Manager

    March, 2018

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