Gurpreet Kaur is a skilled Technical Support Analyst with extensive experience in providing technical assistance and customer support. Currently employed at DependableIT since November 2019, Gurpreet has developed expertise in resolving technical issues and enhancing customer satisfaction. Previously, Gurpreet worked as a Junior Analyst at eClerx from October 2015 to October 2016, where responsibilities included managing inbound calls from US customers and contributing to sales growth through effective vendor support. Gurpreet holds a post-graduate degree in Mobile Solutions Development from Conestoga College (2017-2018) and a Bachelor's degree in Electronics and Communication from RIMT Institute of Engineering and Technology (2012-2015).
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