Customer Support Team

The Customer Support Team at DerbySoft plays a vital role in ensuring exceptional service delivery and client satisfaction in the hospitality industry. This team is responsible for providing technical support, managing client connectivity to various travel platforms, and overseeing the successful implementation of new services for hotel partners. They act as the primary point of contact for clients, addressing inquiries, resolving issues, and facilitating seamless communication between the hotel companies and online travel agencies, thereby enhancing overall operational efficiency.