Margaret Ram

Margaret Ram has work experience in two companies. Margaret started working at Yayasan Sabah in 2018 as an IT Support intern from February to July. In 2019, they joined Deriv where they held various roles. Margaret began as a Customer Service Executive from August 2019 to October 2020, then became a Senior Quality and Process Analyst from August 2019 to January 2021. Margaret is currently working as a Customer Service Team Lead at Deriv, with no specified end date.

Margaret Ram completed their education in Computer Science and Information Technology with a focus on Information Systems at Universiti Malaysia Sarawak from 2015 to 2019. Prior to that, they studied Physical and Computer Science at Labuan Matriculation in 2014-2015. Margaret has also obtained several additional certifications related to customer service, problem-solving, and strategic thinking from institutions such as LinkedIn and Zendesk, all in 2023.