Brad Bordyn is a seasoned customer support professional with extensive experience in managing and enhancing customer engagement across various industries. Currently serving as a Customer Support Representative at Descript since March 2024, Brad previously held several roles at Reverb from 2017 to 2023, including Customer Support Manager, where responsibilities included leading a team, establishing project initiatives, and handling escalated customer requests. Additionally, Brad served as a Community Success Agent at Shiftgig and has a background in client service at the Chicago Tribune Media Group, along with experience in marketing and education through roles at CIMMfest and the Music Industry Workshop. Brad holds a Bachelor of Arts in Arts & Entertainment Media Management from Columbia College Chicago.
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