Mahmoud Khatib has been working in the customer success and quality assurance fields since 2011. In 2011, they began their career as a Quality Assurance Engineer at iConnect Tech. In 2012, they joined Freightos as an Operations - Customer Success Manager, Account Manager / CSM and Team Lead, and Quality Assurance Engineer. In 2019, they moved to Bisan Systems Ltd. as a Customer Success Manager. Currently, they are a Customer Success Manager at DESelect, where they help marketers using Salesforce get the most out of their data.
Mahmoud Khatib attended Birzeit University from 2006 to 2011, where they obtained a Bachelor of Applied Science (B.A.Sc.) in Computer Engineering and a Minor in Business Administration and Management, General. In 2010, they obtained a CCNA Exploration: Network Fundamentals certification from Cisco. In 2011, they obtained certifications from Birzeit University in Computer Engineering and Business Administration.
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