Jonathan Campbell has a diverse work experience spanning various industries. Jonathan currently holds the position of Lead Customer Success Manager at Acquia, where they have been working since 2019. Before this, they served as a Senior Customer Success Manager at the same company from 2021 to 2023 and as a Customer Success Manager from 2019 to 2021.
Prior to joining Acquia, Jonathan worked at Accenture as a Project Manager from 2018 to 2019. In this role, they managed a team of experience designers and web-developers, leading a project to redesign a main digital property for a large financial services company. Jonathan also served as a scrum master and collaborated with internal and external teams to coordinate various builds.
Before Accenture, Jonathan was associated with Genuine, where they held the position of Senior Producer from 2016 to 2018 and the role of Interactive Producer from 2014 to 2016. Jonathan managed large-scale projects with various client/partners, including Beth Israel Deaconess Medical Center and the Cleveland Browns. Jonathan also oversaw budgets, resource needs, and project status reports.
Jonathan's earlier experiences include working at companies like The MENTOR Network as a Digital Marketing Specialist/Project Manager, where they managed projects to launch multiple company websites. Jonathan also worked at Spiraledge, Inc as a Content Team Lead/Product Manager, overseeing operations for a sports networking site, and at Delaware County Daily Times and The Daily Journal as a Sports Journalist/Copy Editor, covering various sports events and handling copy editing and page layout responsibilities.
Overall, Jonathan Campbell has a strong background in customer success management, project management, and content production, with experiences in various industries such as technology, consulting, media, and healthcare.
Jonathan Campbell received a Bachelor of Arts degree in Journalism from Temple University. Jonathan also obtained a Certified Scrum Master certification from the Scrum Alliance in June 2018.
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