Matthew Cruz is an experienced Information Technology Manager at DesignTech Services, Inc. since July 2019, where responsibilities include managing the AutoTask ticketing system, creating and updating Knowledgebase articles, and maintaining numerous Macs and Mac servers using Addigy. Matthew possesses expertise in Bash scripting for automation, supports Adobe products, and handles hardware and software sales. Previous roles include a Help Desk Technician at ASCAP, where Matthew managed Windows and Mac systems, and kitchen positions in esteemed restaurants, including Balthazar. Matthew holds a CompTIA A+ Certification from NPower and studied Computer Programming & IT at ASA College.
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