Ryan MacMichael

Ryan MacMichael is a dedicated Quality Assurance professional with extensive experience in various QA roles across multiple companies. Currently serving as a Quality Assurance Coordinator at Desjardins, Ryan leads QA teams, serves as the main point of contact for the QA department on various projects, and has previously held positions such as Senior QA Specialist and QA Specialist, focusing on training and creating test plans. Prior to Desjardins, Ryan was a QA Specialist at Wolters Kluwer, where responsibilities included training international teams and conducting Web API testing. Other notable positions include Lead Software Quality Assurance Analyst at OSEDEA, where Ryan established and improved QA processes, and Development QA at WB Games Montreal for the game Gotham Knights. Ryan's career began in the service industry with roles in merchandising and travel counseling after completing a degree in Tourism Management from Champlain College-St. Lambert.