Raphael Santos is an Onboarding Manager with experience in customer success, focusing on continuous improvement and data-driven decision-making using Power BI. They previously served as an Instructor of Computer Science at Brasil Treina Poá and held multiple roles at Desk Manager Software, including Onboarding Manager and Customer Success Implementation Manager. Raphael is currently pursuing a postgraduate degree in Data Science while also studying Data Science at Descomplica. Their commitment to daily growth reflects a philosophy of incremental improvement.
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