Dan B. has extensive experience in technical support within the industrial sector, currently serving as a Sr. Technical Support Engineer at Despatch - ITW EAE since June 1995, where responsibilities include providing comprehensive technical assistance for industrial ovens and thermal chambers. Prior to this role, Dan worked as a Service Engineer at Daikin McQuay from February 1990 to June 1995, supporting centrifugal and reciprocating chiller product lines and facilitating technical customer service, warranty, and aftermarket support. Dan earned a Bachelor of Science degree in Mechanical Engineering from South Dakota State University, completing the program in 1990.