Chris H. is a Quality of Experience Manager at Deutsche Bahn, where they have been leading digitale Kundenservices since 2017. Previously, they managed customer experience at DB Vertrieb GmbH from 2015 to 2017 and participated in the Initiative Mobilität 4.0 as a trainee. Chris earned a Master of Science in Management, focused on International Management and Marketing, and a Bachelor of Science in Economics from Johannes Gutenberg-Universität Mainz.
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