Megamsh Puppala is an experienced IT professional with a background in application support and analysis. At Devfi, from May 2020 to September 2021, Megamsh served as both an Application Support Analyst and IT Analyst, where significant contributions included analyzing operational data to enhance incident response times by 30% and collaborating with development teams to translate business needs into scalable tools. Following this role, Megamsh worked as a Senior Analyst at Capgemini from October 2021 to July 2023, managing high-impact IT incidents and conducting root cause analyses for Bayer Pharmaceuticals while ensuring adherence to service-level agreements. Currently pursuing a Master's in Information Systems at George Mason University, Megamsh previously earned a Bachelor of Technology in Electrical, Electronics, and Communications Engineering from Vardhaman College of Engineering.
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