Sylvain Lacaze is an experienced General Manager specializing in retail operations and customer experience within immersive environments. They began their career as an Assistant Manager at GAME Digital plc and gained valuable skills as a Store Assistant Manager at Devialet. From 2012 to 2016, Sylvain worked as a Gestionnaire - Souscripteur at SACM assureur conseil. Currently, as the General Manager of Immersive Rooms, they focus on optimizing sales performance and enhancing customer satisfaction through team development and rigorous performance tracking. Sylvain holds a BTS in Management des Unités Commerciales from AKOR Alternance.
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