Gerald Schwarz

Customer Support Specialist at Device Insight

Gerald Schwarz possesses extensive experience in IT support and project management, with a current role as a Customer Support Specialist at Device Insight GmbH since August 2018, focusing on the CenterSight® IoT platform. Prior to this, Gerald worked at planfocus software GmbH from November 2014 to August 2018 as a Solution Support Specialist, handling support inquiries and documenting cases. Gerald's background also includes project management, database development, and user support from a tenure at 4sigma GmbH (March 2011 - October 2014), where various programs and monitoring tools were developed. Gerald's early career involved teaching IT topics at Euro-Schulen Nordbayern from October 2010 to January 2011. Education includes a Diplom Betriebswirt from the Technical University of Applied Sciences Würzburg-Schweinfurt and a Staatlich geprüfter Informatiker from Akademie für Datenverarbeitung in Böblingen.

Location

Munich, Germany

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Device Insight

Founded in 2003, Device Insight is a leading provider of Internet of Things Platforms. Its flagship is the IoT Platform CENTERSIGHT®, a platform that supports the global networking of machines, vehicles, facilities and devices as well as providing data acquisition, reporting, remote services and alerting. Device Insight works in more than 15 countries worldwide with large enterprises and mid-size customers from various sectors, including machinery and plant engineering, HVAC, commercial vehicles, vending, transport, energy as well as the Connected Home sector. Device Insight’s services range from business case analysis and implementation to safe IT operations. Device Insight is committed long-term to its customers in realizing IoT projects and as a full-service consultant regarding all IoT Ecosystem components. Device Insight has been recognized for the second time running as an “Industry 4.0/IoT Leader Germany” in Experton Group's eponymous Vendor Benchmark 2017. The company was acclaimed as leading in the categories “Industrial Big Data Analytics”, “Industrial Big Data Dashboards/Visualisation”, “Consulting and Integration/IoT Logistics” and also “Consulting and Integration/Smart Energy Management for Buildings”.


Headquarters

München, Germany

Employees

51-200

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