Roberto Meléndez is a bilingual Technical Team Lead at Devo, where they have been since 2022, following their role as a Technical Support Engineer from 2018 to 2023. Previously, they were a Compliance Application Support Engineer at everis in 2018 and a Customer Care Consultant at SAS from 2012 to 2018, providing technical support in complex IT environments. Roberto holds a Cloud DevOps Engineer Nanodegree from Udacity and a Licenciatura in Informática Administrativa from Universidad del Valle de México. Their extensive experience in technical support and incident management underscores their capability in the IT sector.
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