Ana Luísa Silva is a Service Delivery Manager at Devoteam, where they continue to excel in managing customer service delivery. Ana Luísa’s journey began with a Master's degree in Education, specializing in Educational Mediation, followed by various roles in customer service and education, including significant experiences at Fujitsu and Randstad. They have demonstrated a strong commitment to problem-solving and continuous improvement in service delivery while maintaining relationships with diverse stakeholders. Their internship experiences in mediation and educational support laid the foundation for their current success in the customer service field.
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