Benjamin De Keyser is a Senior Technical Consultant at Devoteam since March 2025, with prior experience as a Senior Technical Consultant for ServiceNow at Plat4mation from September 2019 to April 2025. Benjamin's career began at Ypto, where roles included Application Owner for IBM Controldesk and Process Owner for Service Request Management. In these roles, responsibilities encompassed report creation, service request catalog management, user and security oversight, operational support, and adherence to ITIL standards, contributing to process efficiency and issue resolution through collaboration and training. Benjamin's background also includes experience as an IT Warehouse Coordinator and Service Engineer within the ICT service sector for the Belgian Railways.
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