J Maugràn is an experienced ITSM Project Manager and Lead Consultant at Devoteam, specializing in Information Technology Service Management with over 10 years in the field. They previously held roles as Team Leader at AXA Tech and Incident Manager at Matis, among others, showcasing a deep understanding of ITSM tools such as ServiceNow and BMC Remedy. J has also pursued technical education in fields related to project management and IT systems. Currently, they are focused on opportunities in IT, AI, security, cloud computing, and big data.
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