Julien Charoin is a seasoned IT professional with extensive experience in ServiceNow and ITSM solutions. Currently, as a Lead Consultant at Devoteam since September 2016, Julien manages service delivery and customer relationships while overseeing projects in ITSM, IT operations, and security at major financial institutions like HSBC and BNPP. Previous roles include project management and consultancy positions at Sapiens Group and Webcentric, focusing on BMC Remedy ITSM and infrastructure applications. Julien possesses a comprehensive educational background with degrees in organizational consulting, multimedia computing, and industrial computing technologies.
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