Mathilde T. is a ServiceNow Project Manager at Devoteam, specializing in transformation projects and the deployment of tools that foster new usages. They previously served as a Business Analyst and Product Owner at ENGIE, ensuring the functionality of Chatbot services and managing product offerings. Mathilde has extensive experience in change adoption across various sectors, including roles at L'Oréal, Rolls Royce, and Thales Services, where they focused on user engagement and deployment strategies. They hold a Master's degree from ISCOM and have cultivated a strong foundation in communication and project management throughout their career.
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