Mufeed Fakhouri

Mufeed Fakhouri is currently a Manager at Devoteam, where they leverage their extensive ServiceNow expertise to lead transformative projects. Previously, Mufeed served as a ServiceNow Systems Architect at KPMG Canada, collaborating with diverse teams to design strategies that enhance business processes through technology. With over six years of specialized ServiceNow experience and three certifications including CSA, CAD, and CIS-ITSM, Mufeed is dedicated to fostering collaborative environments and mentoring emerging talent. Mufeed's career also includes roles as an IT Coordinator at Carl Zeiss Canada Ltd. and a Systems Analyst with the Doha Asian Games Olympic Committee. They hold a Bachelor's degree in Information Systems (ERP) from St. Francis Xavier University and a Diploma in Programmer Analyst (Business) from the College of the North Atlantic.