Patrícia Ribeiro

Patrícia Ribeiro is an accomplished Business Analyst at Devoteam since September 2022, focusing on project management for Galp. Prior experience includes roles as a Business Consultant and Software Deployment Specialist at TOTVS from March 2018 to August 2022, where responsibilities encompassed business process mapping, ideation workshops, and system deployment. Additional experience includes Customer Success at Take Blip, managing product operations for Brazilian Telecommunications Operators, and E-commerce Team Manager at Citerol, overseeing sales processes. Earlier tenure at TOTVS involved knowledge management, quality assurance analysis, and customer support. Patrícia holds a B.A. in Journalism and Public Relations from PUC Minas, alongside a Master's in Administration with a focus on Business Innovation from the Pedro Leopoldo Foundation.