Shahd Awad is a Senior Consultant at Devoteam, bringing over 5 years of experience in business analysis, project coordination, quality assurance, and customer support. Previously, Shahd held roles as a Technical Support Advisor and Senior Technical Support Advisor at Webhelp. Shahd is certified with the Entry Certificate in Business Analysis (ECBA) and specializes in delivering tailored IT and business solutions that facilitate digital transformation and align with organizational goals. Currently, Shahd is pursuing education at Sands National Academy, having earned a degree in Mechatronics, Robotics, and Automation Engineering from Al Balqa'a Applied University.
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