Steve Marques

Steve Marques is a ServiceNow Operational Delivery Manager at Devoteam since February 2010, overseeing ServiceNow activities for the Toulouse COE. With extensive experience in operational management across multi-client services, Steve manages teams, quality indicators, and project committees, while also being involved in customer need analysis and project management. Prior roles include Technical Project Manager, HP UCMDB Technical Expert, and Consultant, with significant expertise in ITSM tools such as HP Service Manager and MicroFocus. Steve has a background in workstation consulting and software packaging, and holds a DUT in Service and Communication Networks from Université de Corse Pascal Paoli.