DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers. Grok and grep more on https://devrev.ai, Twitter(@devrevinc) and Medium (https://medium.com/devrev)

Information Technology

DevRev

The Bangalore office focuses on customer experience, technical innovation, and marketing strategies, driving growth in AI and operations.

Bangalore

The Chennai office focuses on Applied AI engineering, customer experience, and sales solutions to drive innovation and support clients.

Chennai

DevRev's headquarters in Palo Alto, CA, United States

This department focuses on the application of artificial intelligence and machine learning techniques to optimize IT operations and enhance system performance.

AIOps Department

This department oversees the technical functions and ensures the smooth operation and performance of engineering-related activities.

Technical Operations

This department focuses on the development, support, and engineering of applied artificial intelligence solutions.

Applied AI

The Engineering Team at DevRev is tasked with designing, developing, and maintaining the company’s API-first, dev-centric CRM platform. This team leverages cutting-edge data analytics, design principles, and machine intelligence to create tools that empower developers to build, support, and grow revenue for their organizations. Collaborating closely with product design and development operations, the team ensures the platform remains innovative, scalable, and user-friendly, ultimately aiming to enhance customer satisfaction and reduce churn.

Engineering Team

This department oversees the development, marketing, and management of products to ensure alignment with market needs and business goals.

Product Management

This department focuses on ensuring customer satisfaction and fostering successful relationships through support and guidance.

Customer Success

The Engineering Team at DevRev focuses on developing and maintaining the API-first, dev-centric CRM platform. This team leverages data, design, and machine intelligence to build robust features that empower developers to enhance customer relationships, reduce churn, and drive growth. Their expertise ranges from data infrastructure and analytics to mobile engineering and AI, ensuring a seamless and innovative product experience for both developers and customers.

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Other teams

Technical Operations

Applied AI

Engineering Team

Product Management

Customer Success

Engineering Team