Dewpoint
Russell J Smith has a strong background in desktop support and administration, currently serving as a Desktop Administrator at Dewpoint since August 2018, after being placed there by Experis from February 2018 to August 2018. Previously, Russell worked as a Desktop Support Technician at the Michigan Public Health Institute from September 2015 to 2017 and as a Computer Technician at Lansing Community College from February 2014 to August 2015. Responsibilities in these roles included troubleshooting hardware and software issues on desktops and laptops, as well as implementing images in classrooms and employee machines. Russell holds an Associates in Applied Science in Computer Repair and Support Technician from Lansing Community College, completed between 2013 and 2015, and attended Michigan State University from 2005 to 2011.
Dewpoint
Founded in 1996 and headquartered in Lansing, Dewpoint has a long success record of helping to develop short- or long-term strategic technology plans to maximize current resources and better position organizations across numerous industries for the future. Its service-based solutions focus on helping clients transform and optimize IT support via strategic assessments, portfolio, program and project management, managed services, infrastructure optimization and applications development and maintenance. With particular expertise around the data center, Dewpoint also architects and supports its clients’ strategic initiatives such as data backup and recovery, data storage, virtualized environments, database services, performance improvement and overall architectural design and implementation. Dewpoint supports clients primarily in the Midwest and across the country.