Dwight Amada has extensive experience in customer service and team leadership, currently serving as a Team Lead at Dexcom since December 2020. Prior to this role, Dwight held various leadership positions at TDCX from January 2019 to December 2020, including Team Lead/Ramp Lead and Team Leader, and worked at Convergys from February 2010 to January 2019 as a Supervisor and Subject Matter Expert. Dwight's expertise includes managing teams, delivering customer service coaching, developing process initiatives to enhance customer satisfaction, and conducting performance reviews. Dwight's educational background includes a Bachelor of Business Administration in Accounting and Business/Management from Silliman University, obtained between 2003 and 2008.
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