Heather Westfall is an experienced professional with a robust background in customer support and client success, currently serving as Supervisor Customer Advocacy at Dexcom since March 2021, progressing from Customer Support Supervisor to Customer Support Specialist III. Prior experience includes a role as Regional Account Manager at Vistage Worldwide, Inc., where significant responsibility involved partnering with executives and growing a book of business to 107 accounts while facilitating peer advisory groups. Heather also served as Case Manager at Health IQ, managing a substantial caseload and overseeing documentation processes, as well as gaining customer service experience at Prudential Financial and United Behavioral Health, where leadership and client relations were key aspects. Heather holds a Bachelor of Arts Degree in Psychology from California State University, Northridge.
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