Jozef Gontkovic

Jozef Gontkovic possesses extensive experience in technical support and customer service, currently serving as Supervisor for Administration - Data Maintenance & Admin Support and Supervisor for EMEA Technical Support at Dexcom since November 2016, where management of multilingual support teams and collaboration with multinational teams are key responsibilities. Prior to this role, Jozef worked at Sykes from June 2007 to November 2016, holding various positions including Team Leader, Trainer/Stand-in Level 2, Senior Customer Care Advisor, and Customer Care Advisor, which involved managing dynamic teams, training staff, and enhancing customer satisfaction across multiple industries. Jozef holds a Master's Degree in Linguistics and Translatology from Matej Bel University and an equivalent of 'A-Level' from Dominik Tatarka Bilingual High School, with a focus on German, English, and Slovak.