Mark Ynys-Mon is a seasoned professional with extensive experience in technical and customer support roles. Currently serving as the Technical Support Supervisor at Dexcom since August 2023, Mark previously held the position of Customer Support Manager at Tes from July 2018 to March 2023, where Mark led a high-quality support team and achieved notable customer satisfaction scores. Earlier roles include Application Support Analyst at School Cloud Systems, Salesforce Developer/Administrator at Vodafone, and Senior Application Support Analyst at Thus, among others. Mark's career began in technical support at Demon Internet, where Mark progressed through various positions, ultimately gaining comprehensive expertise in support and administration across a range of systems and services. Mark holds a BA (Hons) in History and Politics from the University of Hull and has further education from Lancaster University.
This person is not in any teams
This person is not in any offices