Matt Phillips, MBA, FCXP (CX-I) currently serves as the Customer Insights Manager at Dexcom since January 2024. Prior experience includes a significant tenure at Lumen Technologies from September 2013 to January 2024, where roles encompassed Sr. Manager of the Global VoC Program, Manager of the Global VoC Program, Senior Lead Analyst for Customer Insights/Voice of the Customer, Lead Analyst for Customer Insights/VoC, and Senior Marketing Analyst. Earlier career experience includes serving as Assistant Manager at Verizon Wireless from April 2010 to September 2012, as well as a Sales Representative at Lincare Holdings, Inc. and Marketing Assistant at Skyjacker Suspensions. Matt holds a Master of Business Administration (MBA) from the University of Louisiana Monroe, earned in 2016, and a Bachelor of Business Administration (BBA) in Marketing from the same university, completed in 2008.
This person is not in the org chart
This person is not in any teams
This person is not in any offices