Olga Butkeviciene

Olga Butkeviciene serves as the Manager of Technical Support Operations at Dexcom since October 2023, overseeing Escalations, Quality Management, and Training teams while driving business improvements and ensuring customer satisfaction. With extensive experience at SERMO from 2009 to 2023, Olga held multiple leadership roles, including Director of Operations for EMEA, where responsibilities encompassed managing large teams, optimizing business processes, and fostering stakeholder relationships. Additionally, Olga contributed to organizational development and quality assurance, emphasizing effective training programs and performance management. Educational qualifications include a Bachelor of Public Administration from Mykolas Romeris University and participation in an Erasmus exchange program at the University of Tampere.