Arnaud Lannay is a knowledgeable Customer Education Specialist at Dext since November 2021, with a strong background in customer success, having successfully onboarded over 110 partners with a 93% success rate. Arnaud's expertise includes GPT prompt engineering, AI-driven process automation, content generation, and data analysis, complemented by hands-on experience as a LLM Prompt Engineer at OpenAI since November 2022. Arnaud's earlier roles include sales engineering and strategy consulting, where responsibilities included creating onboarding material, optimizing business processes, and conducting market studies. Arnaud holds a BSc in Management from ESCP Business School, enhancing competencies in both English and German.
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