Cheryl Hawes has extensive experience in the freight customer services sector, having worked at DFDS Seaways since February 2000 as a Freight Customer Services Manager. In this role, Cheryl is responsible for supporting approximately 1,500 freight customers, addressing issues, and proactively ensuring excellent service delivery in a competitive market. Cheryl also held the position of Freight Customer Services Manager at Norfolkline Shipping Dover since February 2000 and previously served as a Freight Operations Supervisor at Norfolkline Shipping from 2000 to 2010. Cheryl's career began in operations at Stena Line, where work took place from 1986 to 1999.
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