Joyce Kors is a seasoned Business Analyst at DFDS since September 2013, specializing in various business areas such as Sales, Customer Service, and Terminal operations. Key responsibilities include preparing statistical reports, developing business cases, and creating dashboards in Tableau. Previously, Joyce held roles as a Sales Coordinator and Shipping & Logistics Trainee at DFDS, contributing to customer communications, quotation preparations, and operational support. Joyce’s earlier experience includes positions at Essent and Kariwala Industries Ltd., along with foundational roles in customer service and cash handling. Joyce holds a Master of Science in International Management from Tilburg University and a Bachelor of Science in International Business, also from Tilburg University, supplemented by education at the Danish Shipping Academy and Universidad Carlos III de Madrid.
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