Michael Costa is a Software Engineer at DGA Security since January 2020, where responsibilities include enhancing customer access websites, mobile applications, and APIs, as well as developing and managing RabbitMQ systems for SMS and IVR communications, significantly improving operational efficiency. Previous experience includes a role as a Junior Software Developer at Quintrix and a Customer Engineer Intern at mindSHIFT, where technical support and equipment upgrades were provided for educational institutions. An early career as an Administrative Assistant at St John The Baptist Church involved exceptional customer service and event organization. Michael holds a Bachelor's Degree in Computer Engineering from New York University.
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