DHL
Bernard Tsang has a wealth of experience in the customer service industry. Bernard has held various leadership roles at companies such as DHL, Hong Kong CSL Limited, Nokia, Medicare Australia, and American Express. Tsang is known for their expertise in quality improvement, customer experience initiatives, and workforce management. Bernard also has a background in project management and contact center operations. Tsang holds a Bachelor's degree in Medical Science from the University of Sydney and a Certificate in Call and Contact Centre Management from the Australian Direct Marketing Association.
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DHL
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DHL International GmbH is a German courier, parcel, and express mail service which is a division of the German logistics company Deutsche Post DHL. The company delivers over 1.3 billion parcels per year, has a workforce of almost 285,000 employees and is present in over 220 countries and territories across the globe.