Laura Bruce

Laura Bruce is the Global Head of Customs Operations at DHL, a position they have held since 2020. Prior to this role, Laura was a Quality Assurance Manager and CI Manager at DHL from 2015 to 2019. They also served as a Sustainability Manager at Lombard, where they standardised core processes and identified continuous improvement opportunities. With over six years of management experience, Laura leads virtual teams, leveraging lean tools and techniques to foster problem resolution and personal development. Laura's education includes ongoing studies at West Park and St Benedicts.