Raul Cuadrado is a seasoned professional with 20 years of international experience in optimization and continuous improvement programs, currently serving as Vice-President of Customer Service at DHL Express Spain. They have held various leadership roles at DHL, including Vice-President of Continuous Improvement for DHL Express Europe and Operations Strategy Coordination Manager, where they focused on enhancing operational performance and service quality. Raul's career began with internships, followed by positions in quality management and operations, and they earned degrees in Business Administration and Industrial Engineering, along with a current pursuit of a degree in Psychology. Their expertise includes Lean methodologies, Six Sigma, and change management, showcasing a strong commitment to organizational improvement.
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