Shoaib Siddiq

Shoaib Siddiq has over 17 years of experience in the logistics and customer service sector, primarily with DHL Express. Beginnings as a Tracing Advisor in Pakistan from February 2003 to May 2007 involved providing high-level customer service and maintaining professional rapport with clients. From June 2007 to November 2010, Shoaib served as a Customer Care Advisor in the UAE, coordinating with various countries and ensuring prompt updates on shipment queries. In December 2011, a promotion to Key Account Executive occurred, focusing on adhering to customer service procedures and proactively monitoring client shipments to meet transit expectations. Shoaib holds a Bachelor's degree in Commerce from Karachi University, completed between 2004 and 2006.