Neil Wake serves as the Chief Executive Officer of Dialect Communications since December 2020, where the focus is on providing a multi-lingual Customer Experience (CX) solution tailored for Fintech businesses with an omnichannel approach. Prior to this, Neil held significant roles at Flex-e-card as Managing Director and General Manager from August 2015 to November 2020, overseeing various business functions and contributing to the company's status as Europe's leading provider of shopping centre and retailer gift cards. Neil has also gained experience as Operations Manager at Atom Bank and in various leadership positions at WorldPay, Northern Rock, and NatWest. Neil holds a Professional Diploma in Management and a Professional Certificate in Management from The Open University, along with a background in Sports Science, Psychology, and Physiology from Gateshead College.
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