Hi there! We are the German market leader for AI in guest communication in the hotel industry. 🚀 Over 1200 hotels - from well-known hotel chains to family-run hotels with eight rooms - are supported by us in their daily work.

DialogShift supports hotels with the latest AI technology for guest communication. An AI that has hotel-specific knowledge and answers guest inquiries around the clock in more than 100 languages in chat (website, WhatsApp, social media, ...) by email, on the phone or in perfectly timed journey messages via WhatsApp and SMS in the tone of voice of the hotel. With chatbot, email, review, journey messaging and phone AI, you noticeably increase your productivity, relieve the team and increase direct bookings. This leaves you more time for the important things: your guests. 💙 One hotel AI for all your communication.

And of course: data security & GDPR compliance in accordance with German law. Let's make your hotel fit for the future! 🎉

DialogShift

Org chart

Teams

Offices