Ali Raza

Ali Raza is a seasoned professional with extensive experience in client success and customer relationship management. Currently serving as a Senior Consultant at Dialpad since March 2024, Ali Raza previously worked at American Express as a Client Success Professional, where engagement in consultative conversations with clients was a key focus. At Peninsula Canada, Ali Raza enhanced customer satisfaction and retention through effective complaint resolution and B2B negotiations. Prior experience includes a Customer Success Manager role at PayPal, where support was provided to major corporate clients, as well as store management positions at SPAR International, The Maxol Group, and Jordan's Centra. Ali Raza holds a Higher Secondary School Certificate in Electrical and Electronics Engineering, as well as certifications in Digital Marketing and Retail Operations.