Dylan Banach is a seasoned customer success manager with extensive experience in driving customer relationships and maximizing product adoption across various technology platforms. Currently serving as a Customer Success Manager for Enterprise at Dialpad since August 2022, Dylan previously held similar roles at RingCentral from July 2018 to August 2022, where responsibilities included acting as a trusted partner to clients and ensuring a strong return on investment through proactive engagement. Prior experience includes roles at Verizon Wireless as a Business Account Executive and Specialist, and various positions at Basalite Concrete Products, LLC, where responsibilities encompassed marketing, customer service, and sales. Dylan's career began with an undergraduate assistant manager role for baseball at the University of Northern Colorado, where contributions included player development and field maintenance. Dylan holds a Bachelor of Science in Business Administration/Marketing from the University of Northern Colorado and an Associate of Arts from Fort Scott Community College.
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