Eric Szafran is an accomplished Senior Vice President of Customer Success at Dialpad since October 2022, bringing extensive expertise in customer success management. Previously, Szafran served as Vice President of Customer Success at RingCentral from January 2018 to September 2022 and held various leadership roles at ServiceSource from December 2011 to January 2018, including Vice President and Senior Director positions. Szafran's earlier experience includes serving as President of the Enterprise Sales Solutions Group from December 2009 to December 2011, focusing on management consulting for emerging technology and professional services. Szafran's tenure at Oracle Corp spanned from September 1998 to November 2009, where Szafran advanced from Account Executive to Senior Director, contributing to sales and marketing strategies across various sectors. Szafran holds a BS in Finance from Lehigh University College of Business (1990-1994).
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