Gabrielle Ewing is currently a Senior Messaging Support Specialist at Dialpad, a company known for its innovative communication and collaboration products, since February 2024. Prior to this, Gabrielle served in Messaging Operations and Support at SlickText, overseeing contact uploads and ensuring compliance with telecom regulations from February 2020 to August 2023, and also held the role of Customer Support Specialist there. Previous experience includes working as a Front Desk Supervisor at Chautauqua Harbor Hotel, where Gabrielle contributed to achieving a 5-star rating, and a Front Desk Night Manager at Hampton, responsible for nightly operations and audits. Gabrielle's career began as a Customer Support Team Lead at The Connection Contact Center, where responsibilities included payment processing and team leadership. Gabrielle is pursuing an Associate's degree in Cybersecurity from Southern New Hampshire University, expected to be completed in October 2025, and holds an Associate's degree in Hospitality & Restaurant Management from Bryant & Stratton College.
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