Jay Montilla is a skilled customer success and sales professional with extensive experience in relationship management and lead generation. Currently serving as a Customer Success Specialist at Dialpad since April 2024, Jay is responsible for leading post-sales activities and advocating for customers within the company. Previously, Jay held multiple roles at Zoom from July 2020 to March 2024, including Sales Development Representative III, where responsibilities included generating leads through inbound communications and educating potential clients about products. Earlier career experiences include positions at RingCentral as a Sales Account Manager, Conduent as an Inbound Sales Representative, and Transcom as a Technical Support Representative, among others. Jay possesses a foundation in accountancy and internal auditing from educational institutions such as Tomas Claudio Colleges and Far Eastern University.
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