Jennibeth C. serves as a Customer Success Manager at Dialpad since January 2023, focusing on account management and growth development. Previously, Jennibeth held the title of Customer Success Manager at Genesys from April 2019 to October 2022, where responsibilities included customer engagement through digital channels and active participation in the Customer Community. A tenure at NICE inContact as a Technical Success Advisor from January 2015 to March 2019 showcased skills in technical configuration and application management. Early career experience includes quality analysis roles at SHORE Solutions Inc. and C3 Customer Contact Channels, in addition to coaching and customer care at Sitel and Convergys. Educational background includes studies at Our Lady of Fatima University, Anda National High School, and Lycee D' Regis Marie School Parañaque.
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