Mark Raicevic is a Sr. Knowledge & Content Partner at Dialpad, where they focus on developing and implementing documentation standards and processes. Previously, Mark held roles as a Sr. Associate Technical Writer at Workday, where they documented procedures for administrator guides and coordinated with stakeholders, and as a Technical Writer at MDS Aero Support Corporation, creating support manuals for various engineering disciplines. Mark has a Bachelor of Arts in History from Carleton University and is pursuing a degree in Digital Photography at the School of Photographic Arts: Ottawa.
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